Your information,
explained clearly.

1. Information handled on this website

The hosting and security services that deliver this website may automatically process technical information such as your IP address, browser and device type, requested pages, referring page, date and time, and security or error logs. This information helps deliver and protect the site.

Calling or emailing uses the phone or email application on your device. The optional maintenance reminder is created in your browser from your selected date and equipment type. These selections are not sent to Even Flow. You choose whether to import the file into your calendar app.

2. Appointment requests

The Request Service page collects information you choose to provide, which may include your name, service address, email, telephone number, customer or referral information, urgency and details about the service requested. Even Flow uses this information to evaluate your request, respond to you and arrange service. Do not include passwords, payment information or medical information in the request.

3. Google Analytics

If you select Accept analytics, Google Analytics may receive information about pages viewed, approximate location, browser or device characteristics, referring sources and interactions such as appointment, telephone and email button selections. Google Analytics uses identifiers and first-party cookies to distinguish visits and sessions.

The Google Analytics tag used by this site is G-5GSXKBNPQV. Advertising personalization signals are disabled in the site configuration. You may reject analytics without losing access to the website or appointment form, and you may change your choice at any time through Cookie settings in the footer.

Read Google’s Privacy Policy ↗

4. How Even Flow uses information

• To review and respond to service and appointment requests
• To communicate about estimates, appointments, authorized work, invoices and warranty matters
• To provide, document and improve services
• To understand website performance when analytics permission is given
• To maintain security, prevent misuse and meet legal, tax, licensing and recordkeeping obligations

5. When information may be shared

Information may be shared with service providers that help operate the website, appointment form, communications, accounting or business records; with manufacturers, suppliers or other professionals when needed for authorized work; or when required by law, safety or the protection of legal rights. These providers may handle information under their own policies and contractual obligations.

The new website does not currently load a separate Google Ads remarketing or advertising cookie.

6. Retention and security

Information is retained only as reasonably needed for the purposes described above and for applicable business, warranty, tax, insurance and legal requirements. Analytics retention follows Even Flow’s Google Analytics settings. No internet transmission or storage system can be guaranteed completely secure, but reasonable safeguards are used.

7. Your choices and requests

You can reject optional analytics, reopen Cookie settings, clear browser storage, or use browser privacy controls. You may contact Even Flow to ask about personal information provided directly to the company or to request a correction or deletion, subject to records that must be retained for legal or legitimate business purposes.

8. External services, children and updates

Links to other websites take you to services controlled by those providers. This site is intended for adults seeking home or business services and is not directed to children under 13. This policy may be updated when the website or its services change; the effective date above will be revised.