Privacy Policy — Even Flow Inc

Last updated: July 15, 2026

Even Flow Inc ("we," "us," or "our") operates the website evenflow.plumbing (the "Site"). This Privacy Policy explains what information we collect when you visit or use our Site, how we use it, and your rights regarding that information.

Information We Collect

Information you provide directly:

• Name, phone number, email address, and service address when you request a quote or contact us
• Details about your plumbing, heating, AC, or drain cleaning issue submitted through our contact form
• Any information you provide by phone or email

Information collected automatically:

• IP address, browser type, device information
• Pages visited, time on site, and referring website
• Cookies and similar tracking technologies (see Cookie Policy below)

How We Use Your Information

We use the information we collect to:

• Respond to quote requests and service inquiries
• Schedule and confirm appointments
• Send invoices and service-related communications
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information.

Sharing Your Information

We do not share your personal information with third parties except:

• Service providers who help us operate our business (e.g., scheduling software, payment processing, email hosting) — these providers are bound to protect your information
• When required by law or to protect our legal rights

Cookies

Our Site may use cookies and similar technologies to understand how visitors use the Site and to improve your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

Third-Party Services We Use

We use the following third-party services to operate our business and website. Each has its own privacy practices, which you can review at the links below.

Jotform — We use Jotform to power our online contact/quote request forms. When you submit a form on our Site, the information you enter (name, contact details, service details) is processed and stored by Jotform on our behalf. See Jotform's privacy policy at jotform.com/privacy.

Google Ads — We run advertising through Google Ads, which may place cookies or use identifiers to measure ad performance and, where enabled, show you relevant ads on other sites (remarketing). See Google's privacy policy at policies.google.com/privacy.

Facebook / Meta (Facebook Local Page) — We maintain a Facebook Local business page. If you interact with our Facebook page or any embedded Facebook content on our Site, Facebook/Meta may collect information according to its own privacy policy at facebook.com/privacy/policy.

Google Business Profile — Our business listing on Google (including reviews, photos, and messaging) is governed by Google's privacy policy at policies.google.com/privacy.

QuickBooks — We use QuickBooks to manage invoicing and payments for services rendered. If you receive or pay an invoice through QuickBooks, your billing information is processed by Intuit under its own privacy policy at intuit.com/privacy.

We do not control how these third parties use data once it leaves our systems; please review each service's policy directly for details.

Data Retention

We retain your information for as long as necessary to provide our services, maintain business records, and comply with legal, tax, and licensing requirements applicable to a New Jersey contracting business.

Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications

To exercise any of these rights, contact us using the information below.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure.

Children's Privacy

Our Site is not directed to individuals under 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

Even Flow Inc

115 W Passaic Ave, Rutherford, NJ 07070

Phone: (201) 290-9500

Email: service@evenflow.plumbing

Effective as of July 14, 2026